Terms & Conditions Flight Reservation Desks

Terms and Conditions

Company Information: Provide the name, address, and contact information of your travel service provider.
Agreement Acceptance: The customer agrees to the terms outlined by using the services offered.

Description of Services: Outline the travel services you offer (e.g., flight bookings, hotel reservations, guided tours, transportation, etc.).
Changes to Services: Specify that services may be subject to changes, including availability or prices.

Booking Process: Explain the steps to make a reservation (online, via phone, etc.).
Booking Confirmation: Describe how confirmation is sent to customers (email, phone).
Payment Terms: Clarify the payment method (credit card, bank transfer, etc.), due dates, and any deposits required.
Booking Modifications or Cancellations: State the terms for modifying or canceling bookings, including any penalties or fees.
Pricing and Taxes: Outline how prices are determined, including additional taxes, fees, or surcharges.

Payment Deadlines: Mention the payment schedule (full payment, deposit, final payment due dates).
Refunds: Clarify conditions for refund eligibility and processing time for refunds (e.g., cancellations, service changes).
Currency and Charges: Define the currency in which payments are accepted and any additional currency conversion charges.

Recommendation of Insurance: Indicate whether travel insurance is mandatory or optional.
Insurance Coverage: Provide details about what is covered (trip cancellation, health, baggage loss, etc.) and what isn’t.
Liability Disclaimer: State that the company is not responsible for any health, accident, or injury issues not covered by insurance.

Passport and Visas: Customers are responsible for ensuring they have the correct travel documentation (passports, visas, etc.).
Health and Safety: Customers must comply with health and safety guidelines, including vaccinations or medical conditions.
Behavior Expectations: Any rules regarding appropriate conduct during trips (e.g., respecting local laws, behaving responsibly).

Service Modifications: Outline the conditions under which the service provider can alter itineraries, services, or prices.
Cancellations by the Provider: Specify situations where services may be canceled or refunded by the company (force majeure, operational reasons, etc.).
Refund Process: Outline how refunds are processed in case of service changes or cancellations by the provider.

Liability Limitations: Explain the company’s liability limits for delays, cancellations, loss of luggage, or any accidents during travel.
Force Majeure: Include a clause regarding events outside of the company’s control (natural disasters, strikes, wars, etc.) that may affect services.
Third-Party Providers: State that the company is not liable for the actions or services of third-party providers (e.g., airlines, hotels, etc.).

Data Collection: Inform customers about what personal information is collected (name, contact details, payment information) and how it will be used.
Third-Party Sharing: Explain if and when customer data may be shared with third parties (e.g., hotels, airlines).
Security Measures: Describe how customer data is protected during transactions.

Arbitration or Mediation: Specify the methods for resolving disputes (e.g., arbitration, mediation).
Jurisdiction: State the jurisdiction that applies in the event of a legal dispute.
Consumer Rights: Acknowledge the consumer’s rights under applicable laws and regulations.

Changes to T&Cs: State that the company can update the T&Cs at any time and how customers will be notified of changes.
Severability: If any part of the T&Cs is deemed invalid, the rest will remain enforceable.
Entire Agreement: These terms constitute the full agreement between the company and the customer.